Shipping policy

DELIVERY GUIDE

配送状況を確認する

発送メールと届いている商品に合わせて、確認方法をお選びください。

まず、ご注文時の発送目安を確認

注文確認メールで商品・カラー・サイズをご確認ください。メールが見つからない場合は、迷惑メールフォルダもご確認ください。

発送メールが見つからないだけでは、未発送かどうかは判断できません。状況が分からない場合もご相談いただけます。

ご注文確定後、発送までの目安
即納対象	2営業日以内
通常のお取り寄せ	通常7〜14日程度
SOULITEのお取り寄せ	30日程度
one.・坂本商店のお取り寄せ	1週間程度

到着までの日数ではありません。即納の営業日は土日祝・当店休業日を除きます。商品ページに個別の発送予定がある場合は、その条件をご確認ください。

支払い確認が必要な方法は、当店で支払いを確認後に手配します。在庫・生産・輸送の状況により、目安より時間がかかる場合があります。

目安を過ぎた・注文メールも見つからない

チャットでご相談ください。ご注文時の内容を確認してご案内します。

Last updated: October 14, 2026

Thank you for shopping with Apple Watch（アップルウォッチ）バンド専門通販【BELTIES(ベルティーズ)】. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Canada customs, taxes and other applicable fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada, Japan, and United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.